IAAP Edmonton Chapter President Vern McLaren submitted an article for the Edmontonians Publication in the Spring 2012 edition.  You can read the article here.... or you can download the entire publication here.... 

<From the "Professional Assistant Blog>
Do you find yourself having to deal with a difficult person in your office? Do you feel that they are overbearing and don’t know when to keep their opinions to themselves? Do they make inappropriate comments in a professional environment?

In my previous jobs, which I’d rather not mention, I had to deal with these types of personalities. At times, I would think to myself, “If I could only talk to them.” or “I wish I could quit!”

There are ways to help yourself of dealing with these types of personas. Here are 4 ways you can help yourself and hopefully the rest of your team:.....keep reading
 

You've been an admin long enough to know the ropes. You can handle the daily juggling act of fielding phone calls, scheduling meetings, compiling reports, gathering data, troubleshooting technology, streamlining processes and all the other tasks your job demands. You've earned the respect of your colleagues and managers.

It's time to reach your potential. You've earned it.  For more information.....